For hyper-personalised customer journeys at scale with our own app, Close is now offering the same functionalities with the brand new Close SDK and Close White label

Close Assistant, the AI chatbot for 24/7 and optimal customer service. 

close implements the technology openai chatgpt in ai chatbot

Close launches Close Assistant - the future of customer service with AI chatbot.  Innovative solution enables creation of a fully functioning AI chatbot within 15 minutes  

SaaS tool Close Assistant
This innovative solution enables website owners to create a personalised AI chatbot assistant within 15 minutes using the technology behind OpenAI's ChatGPT. This AI chatbot is available 24/7 to answer all customer queries. With Close Assistant, both large and small organisations can seamlessly leverage their website content to train their own ChatGPT assistant, ensuring visitors are always provided with the right information instantly.  

Enhanced user experience
Close Assistant combines advanced technologies, including website scraping, personalised chats and ChatGPT 4.0, enabling businesses and website owners of all sizes to improve their customers' user experience in no time and 24/7. Thereby, the AI chatbot can be personalised to match the company's corporate identity and branding. This makes the era of generic and ambiguous chatbot answers a thing of the past and allows website visitors to talk to a chatbot that addresses them as if they were talking to a human. The user-friendly solution makes integrating into a website easy and quick, without complex coding or time-intensive configuration. Close Assistant makes full use of website content as a source for the personalised ChatGPT, providing visitors with quick and accurate answers to their questions. Moreover, it is possible to add your own custom content to the AI chatbot, making it even more responsive to the target audience.  

Improved efficiency and cost savings
Thanks to Close Assistant, the customer service process is optimised. The AI chatbot takes over routine queries, giving the customer service team more time for more complex tasks. This not only results in improved efficiency, but also reduces operational costs. In addition, Close Assistant offers the ability to train the AI chatbot and add specific functionalities, such as focused on selling specific products and other applications.  "With Close Assistant, we are taking an important step into the future and taking customer service to the next level," says Kiliaan Toorenaar, CEO and Co-Founder at Close: "This solution completely removes the frustrations many Dutch people have with chatbots, such as getting incorrect answers to questions. By combining the already existing website content with ChatGPT 4.0, organisations are able to provide visitors with the right answers and information. For businesses, this offers an opportunity to communicate with visitors in an effortless and personalised way. This not only results in improved customer satisfaction, but also contributes to business continuity by saving time and associated cost reductions." 