THE NEXT LEVEL OF COMMUNICATION
Inside the App
Take customers through engaging and interactive app experiences that drive valuable actions
Attract customers with timely, targeted messages - leading to key moments in the mobile app
Gain valuable First Party Data through sliders, multiple choice questions and open-ended input fields and enrich your customer profiles
Create engagement with exclusive content
Make your ghost visitor insightful and make sure all your visitors receive your information
The ticket buyer has access to all tickets and can share them with his/her fellow visitor. It ensures that your visitor have everything they need in one place
Connect with customers on their most engaging screen
Direct messaging to all or segments of your visitors in an instants
Relieve your customer and offer a place with all the information together. Here, your customer finds everything they need
Create rich, immersive experiences within your app to drive specific actions
In-App Messaging
Create the ultimate user experience. Consumer needs are constantly changing. By always offering relevance to the user, you ensure that your app moves along with this change.
Be creative with rich content to enhance the experience before, during and after the event or during each stage of the customer Lifecycle. E.g. Backstage video’s, photo galleries, camera filters, programs, live streams and more…
Our chat environment is designed to function fully automated. When the customer journey is designed, the pre-programmed messages are sent automatically, regardless of the number of users and timeframe. Thanks to different (internal and/or external) triggers, a hyper-personalised flow is possible that will ensure high engagement.
Peer-to-peer communication is private, but with interactive messages you can ask users questions. Close offers button surveys, single- or multiple choice, text boxes or sliders so you get insights and new data points. With automated messaging, your audience is provided with direct responses that are tailored to their answer(s).
Push Notifications
Our platform delivers endlless push notifications in real time. You can easily set up segmented campaigns and manage all your customer engagement data in one place. With our platform, you have the power to send push notifications that provide value - and deliver results.
Interactive surveys
Ask your visitors about their findings with the interactive surveys. Close offers button surveys, single- or multiple choice, text boxes or sliders so you get valuable insights and new data points.
All this information is real-time and easily accessible in the Close Builder, of unprecedented value for transport reduction, marketing strategy, sponsorships and evaluations.
Photo & Video
Build anticipation with relevant and exclusive photo and video messages. The right message, at the right time to engage with your visitors.
Inviting Friends
Share your tickets with your friends with one click. The user can share the group link with friends, giving the group access to all information. This way you will bring your ghost visitors insight, an organisation expands its community and is in direct contact with all visitors instead of just the main buyer.
Tickets & Vouchers
By clicking on the ticket, the artwork is displayed full screen, with full brightness and in locked position for fast scanning.
The ticket buyer (admin) has access to all tickets. A fellow visitor only sees the one ticket that is assigned to him/her.
SMS
Connect with customers on their most engaging screen. If you are responsible for getting people into the app and keeping them informed about what is happening there, you cannot avoid SMS messages. SMS is a great way to take customers from acquisition and onboarding to the app. SMS open rates average over 80%
Live Updates
Reach you visitors. Next to preprogrammed messages, Close facilitates direct messaging to all or segments of your visitors. Whether you need to delay a show or cancel it because of certain circumstances.
Info Space
Everything in one place in our info/event space. Purchases, information, vouchers and a wallet is fully dynamic. Purchases, vouchers, shop, information etc. can be distributed in bulk and on a personal level based on a unique identifier. Thanks to different (internal and/or external) triggers, a hyper-personalised info space is possible that will ensure high engagement.
Carousels
With the carousel function, you can make the customer a relevant and additional offer on a personalised level.
A win-win for all involved, as this way you ensure optimal ROI. An additional touchpoint for the sponsor by incorporating branded content into the flow. Or work together with an affiliate if your channel proves to be a good lead generator.
